Privacy policy
Who we are
ABiMPACT (ABN 66 446 931 953) is a content agency based in Coburg, Melbourne. If you have questions about this policy or how we handle your information, email abimpactagency@gmail.com.
Information we collect
When you book a call through our website, we collect your name, phone number, email address, business name, industry and what you need help with. These details go into Calendly, which runs our booking calendar, when you pick a time.
When you submit an enquiry through one of our lead forms on Facebook or Instagram, we receive your name, phone number and Instagram handle. We also collect whatever you send us directly by email or social media message.
Why we collect it
We use this information to get in touch with you about the enquiry or call you requested, and to tell you about our services. We don't use it for anything beyond that.
Who we share it with
We don't sell or share your personal information with third parties. The only exceptions are the services we use to receive and store it:
- Calendly, which runs our booking calendar
- Meta (Facebook and Instagram), which delivers lead form submissions to us
- Google Workspace and Google Sheets, where we keep enquiry records
These providers have their own privacy and security practices governing how they handle data on our behalf.
How long we keep it, and how to have it removed
We keep your details for as long as we need them to respond to your enquiry and, if you become a client, for the life of that relationship plus a reasonable period afterwards for our own records. If you'd like us to delete your information at any time, email us and we'll remove it, unless we're required to keep it for a legal reason.
Australian Privacy Principles
ABiMPACT is a small business, and the Privacy Act 1988 (Cth) may not formally apply to a business of our size. Even so, we aim to handle your personal information in a way that's consistent with the Australian Privacy Principles as a matter of good practice.
Contact us about privacy
Questions, concerns, or want your information removed? Email abimpactagency@gmail.com or call 0491 063 793.